SafetyOne™ Platform

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How can I embed links in observation questions?

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You are able to add embed links to websites or files in observation questions, providing your employees with direct resources accessible from the SafetyOne™ Mobile App. These links can be added to custom observation questions from the SafetyOne Administrator Website.

You can link to a file stored in SafetyOne by retrieving the share link to the corresponding file in the “File Cabinet” screen. Or by using an outside online file storage site and retrieving the corresponding sharable link from there. You can also link to a website, but please note that if this URL is changed, the embedded link will be broken and will need to be updated to work again.

Where do we get user support for the SafetyOne™ desktop administrator website and mobile app?

Rancho Mesa’s Client Services team is the support contact for both the desktop administrator website and mobile app.  In the next mobile app update, the support contact information will be updated to Rancho Mesa’s Client Services Department. It currently displays the developer’s tech support department’s contact information.

Is there a way to score Observations/Audits to quickly see issues using numerical values?

Yes, in SafetyOne™ Pro Analytics, there is an Accident Prevention Index Dashboard that will calculate the API of the observation based on the number of questions in the observation, # of issues (open and resolved) and severity of the issue(s). Alerts can also be set to notify you when the data shows an API that has reached a specific threshold.

Is the SafetyOne™ App HIPAA compliant?

The developer of the SafetyOne™ App is not considered a covered entity since they do not directly deal with patient data. Rancho Mesa’s clients, however, may create forms that ask for patient data.  In this case the developer would rely on Rancho Mesa’s client to be HIPAA compliant in how they use the data. 

Rancho Mesa limits access to client data on the SafetyOne™ App to Client Services Personnel for support and statistical use only. If you decide to use the SafetyOne™ App to collect and/or maintain patient data, we can discuss your individual scenarios with your Client Services Coordinator.

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