3 Practical Reasons for Timely Claims Reporting

Author, Jim Malone, Claims Advocate, Rancho Mesa Insurance Services, Inc.

When a work-related accident occurs, as a business owner or manager, it is our nature to want to analyze the situation in order to learn how to avoid it in the future. However, the reporting of the incident is equally as important. With the recent requirement to report first aid claims, timely reporting for all claims is recognized as being critical for a number of reasons. 

Employee Morale

First and foremost, timely reporting allows for immediate care of any injuries that may have occurred as a result of the incident. It promotes prompt referral for medical evaluation, documentation of the bodily areas affected, and provides recommendations for treatment. 

Promptly reporting an injury shows the injured employee, and their coworkers, that the company cares about them. When an employee knows the employer cares, they are less likely to litigate the claim, which can significantly reduce the overall cost to the employer.  

Elimination of Hazards

Timely reporting can trigger the immediate assessment of the scene and cause of the accident. The initial focus is to document the area and determine if there is still an injurious exposure or condition present that may need to be addressed to prevent further incidents or injuries. Timely reporting also allows for prompt investigation of the accident and the scene of the accident, identify witnesses, secure faulty tools or equipment for safety and subrogation purposes, and to convey a sense of responsibility and concern for the employee that their safety is of extreme importance.

Prompt investigations into the cause of a near miss, accidents, and injuries can lead to an understanding of the factors that lead up to the incident. Thus, the employer has the opportunity to make changes in processes and improvements in safety in order to prevent future near miss events or accidents from occurring.

Cost Savings

Timely reporting can directly affect the overall costs of a claim. Decreased medical costs are realized when injuries are promptly assessed, allowing for treatment to start immediately. Injured employees tend to recover quickly when treatment is provided right away. Swift recoveries usually result in shorter periods of temporary total and/or temporary partial disability, fewer diagnostic studies, physical therapy visits, injections, surgeries, permanent physical limitations, work restrictions or permanent disability percentages, and lower future medical care needs. This translates into lower financial resources allocated to these claims.

The timely reporting of a claim promotes positive morale among employees; helps remove potential future hazards from the workplace and can significantly reduce overall the cost of incidents.

 
For more information about claims reporting, contact Rancho Mesa Insurance Services, Inc. at (619) 937-0164.

Simple Steps to Developing a Personal Protective Equipment Program

Author, Jeremy Hoolihan, Account Executive, Rancho Mesa Insurance Services, Inc.

In the workplace, employees can be exposed to potentially harmful hazards. Identifying these hazards and using precautionary measures such as personal protective equipment (PPE) can mean the difference between a safe jobsite and an injury.

PPE “is equipment worn to minimize exposure to a variety of hazards,” according to the Occupational Safety and Health Administration’s (OSHA) booklet on the subject. Examples of PPE include gloves, foot and eye protection, earplugs, hard hats, respirators and full body suites.

Implementing a PPE program can greatly reduce the chances of workplace injuries and increase a business’s productivity.

A PPE Program consists of three main components:

1. An assessment of the workplace hazards and procedures, and determining what PPE will be used to protect employees.
2. Employee training.
3. Documentation of hazard assessment and employee training.

Conducting a Hazard Assessment

The OSHA Personal Protective Equipment Standard (29 CFR 1910.132-138) requires that employers ensure appropriate PPE is “provided, used, and maintained in a sanitary and reliable condition whenever it is necessary” to protect workers from hazards. Employers are required to assess the workplace to determine if hazards that require the use of personal protective equipment are present or are likely to be present. The following information will aid in the hazard assessment process:

1. Develop a Hazard Assessment Checklist (a sample is available in the Risk Management Center) to identify exposures in the workplace that could injure a specific body part such as eyes, face, hand, arms, feet, legs, body, head, or hearing.  Once you have identified the potential exposures, include the required PPE to minimize or eliminate the exposure.
2. Conduct a walk-through survey of the workplace and complete the information on the Hazard Assessment Checklist. The purpose of the survey is to identify sources of hazards to workers such as chemical exposures, harmful dust, sharp objects, electrical hazards, etc.  
3. Select suitable PPE.  Should an employer determine that PPE is necessary, they are then required to ensure that it is available and used. It is not enough to select PPE and witness its use, however.  Employers must also make sure that the PPE is suitable for protection from the identified hazards, is properly fitted, and is not defective or damaged in any way.

Employee Training

Before doing work which requires PPE, employees must be trained to know the following:

1. When PPE is necessary.
2. The type of PPE that is necessary.
3. How the PPE is properly worn.
4. PPE's limitations.
5. How to properly care, maintain, and disposal of the PPE.

Written Verification of Hazard Assessments and Employee Training

Employers are responsible for ensuring that employees are trained in the use of PPE and must provide written certification to that effect. Employers must also certify in writing that the employees understand the training.  Also, in general, employers must provide required PPE at no cost to employees. 

A large majority of workplace injuries are preventable through the implementation of a PPE Program.  It is the employer’s responsibility to keep their employees adequately protected at all times. After all, it is certainly difficult to imagine a firefighter performing his or her duties without a helmet, boots, gloves and other necessary protective equipment.

Rancho Mesa Insurance Services has expertise in risk management for the construction industry.  We can provide you with assistance in developing a PPE Program, as well as other risk management and insurance needs. Please contact me with any questions at (619) 937-0174 or jhoolihan@ranchomesa.com.
 

Berkshire Hathaway's Steve Hamilton Discusses Workplace Injury Trends for the Landscape Industry in Recent Webinar

Author, Drew Garcia, NALP Program Director, Rancho Mesa Insurance Services, Inc.

Steve Hamilton, Senior Loss Control Specialist from Berkshire Hathaway Homestate Companies, reviews workplace injury trends for the landscape industry, along with OSHA’s most cited regulatory violations, in his Landscape Industry Injury Trends for 2017 webinar.

This information will help landscapers focus their training efforts to improve compliance and reduce the risk potential for frequency and severity.

Start the year off right with a plan to address these common injury trends!

A National Association of Landscape Professionals (NALP) login is required to view the webinar.

Top Three Benefits of Conducting an In-Home Health Care Safety Inspection

For many Home Health Care companies, conducting an in-home inspection on all new cases is standard practice. The intent of these inspections is to improve the quality of services offered; however, there is also an additional opportunity to improve the risk profile for those health care companies and thereby help them reduce their insurance costs.

Best practices suggest that Home Health Care companies conduct safety inspections in the home for all new clients prior to having a caregiver work the case.  If possible, have the caregiver(s) that will be in the home, conduct the inspection with you. Following are 3 ways inspections with an eye toward safety can help improve your risk profile.

1. Providing An Opportunity to Point out Safety Hazards
   The most obvious outcome is the opportunity to point out safety hazards.  Having two sets of eyes on the home will help to identify potential hazards such as a poorly lit staircase, an over stocked bookshelf where the caregiver might obtain supplies, a crowded kitchen, or loose carpet or rug.
    

2. Engaging the Employee as an Equal Partner in Safety
   Studies show claims are less likely to occur when the employee is engaged in the safety process.  For example, if the employee is involved with assessing their own hazards and determining their own safety, they are more likely follow the guidelines.
    

3. Improving your Frequency Rate
   Conducting pre-case safety inspections is known to reduce the frequency of claims.  It’s no surprise taking this step will positively impact the employer’s insurance premium. Not only is the likelihood of a claim reduced, the ability to react to a claim with proper corrective action increases, as well.  If an accident were to occur, prior inspections will speed up the discovery process and allow the proper changes to be made, in theory, reducing the likelihood of the incident occurring again.

Conducting safety inspections in the home prior to assigning a case workers is a great way to not only benefit pricing immediately, reduce the likelihood of a claim in the future, thereby helping you to sustain favorable pricing in the future.

If you would like to learn more, or have any questions, please contact Rancho Mesa at (619) 937-0164.

Ask the Expert: Insurance Questions from the Lawn and Landscape Industry

Author, Drew Garcia, NALP National Program Director, Rancho Mesa Insurance Services, Inc.

How can I control and/or lower my experience rating?

Without getting into detail about the formula or governing insurance bodies, here are some key items to focus on in order to lower your experience rating (i.e., experience modification, MOD), no matter your jurisdiction.

Frequency vs. Severity (Proactively Track and Eliminate the Claim Before it Happens)
Analyze your work related injuries and near misses to search for trends that will help to prevent similar claims from occurring.  Your rating will typically see more of a negative impact with multiple claims (frequency) as opposed to one large loss (severity).  Frequency drives the probability for more claims to occur in the future which would make your company a higher risk to insurer.  

Return to Work (Make it Mandatory)
All claims may potentially impact the experience rating in one way or another, with frequency having a large role in the mathematical formula.  Another key part of managing claim costs is the focus on reducing indemnity expenses on every claim.  By returning an employee to work you eliminate any claim cost that would have been allocated to temporary disability.  The savings you will see on your experience MOD is remarkable.  If you need help creating a return to work program, reach out to your workers compensation insurance carrier for guidance.  If you decide to implement any of these strategies going forward, implement a mandatory Return to Work program.  

Example:
An injured employee will earn $400 a week on temporary disability and is estimated to need three months of recovery.  The claim closes three months later with a total incurred claim cost of $4,800 in indemnity (wages) and $2,000 in medical, equaling $6,800.

With a Return to Work program, the injured employee is right back to work on modified duty and earns no temporary disability.  The claim closes for $2,000.  Not only will the claim have less of an effect on your experience MOD, but you will also have constant communication with the injured employee, which keeps them feeling part of the team, boosts their morale, and perhaps expedites the length of the injury.

Carrier Analytics (Save a $1 Today That Will Cost You $5 in the Future)
Who is handling your insurance claims?  When you purchase workers compensation insurance, you are buying a company’s ability to handle claims and how those claims are handled will determine your experience MOD, your cost, and your bottom line for years to come.  Carrier benchmarking reports are becoming critical in helping to evaluate the impact each carrier will have on your claim experience.  You should place your insurance with a carrier who has a history of writing policies for your specific industry and a proven track record of closing claims faster than the industry, and for less money, because that money is what drives your modifier through the roof. 

What are your thoughts on a safety incentive program?

I would suggest safety recognition as opposed to safety incentive, here’s why. An incentive program might keep employees from reporting work related injuries in fear that they might “ruin” a streak of consecutive days without an injury.  You do not want to make an employee fearful of reporting an injury.  OSHA and the Department of Labor have started to enforce these “dis-incentive” programs in a more visible way.

Safety recognition would mean identifying an employee who has successfully executed your company’s standard safety requirements or has gone above and beyond to better the company’s safety culture.  A type of recognition could be handing out raffle tickets to employees who have executed standard safety protocol and having a monthly drawing for prizes.

What is the key to having a safe company?  We have all the safety programs; we do tailgates every week; and, we still have claims, routinely!

In one word, the companies that experience the best safety records all share this common trait, communication. You can have all the compliance based safety programs in place but without superior communication they will lack true execution.  Proactively communicating with your team in the field, every day, is what it takes.  Safety must become a common attribute employees think of when they talk about your company.  It takes participation and “buy-in” on all levels from ownership to employee.  Employees must understand the exposures and job hazards associated with their work, but, the culture you are trying to create within your company should generate excellent decision making, like employees who think:

• “I probably shouldn’t lift this alone.”
• “That slope looks wet."
• “I should pick this up before someone steps on it.”

You cannot buy a good safety company. Like anything in life, it is earned.  With a concentrated effort, you can establish a solid safety program that becomes routine and everyone in your company will benefit from it.
 

Reminder: 2017 OSHA Summary of Work-Related Injuries and Illness Must Be Posted

Author, Alyssa Burley, Client Services Coordinator, Rancho Mesa Insurance Services, Inc.

According to a recent memo, the State of California Department of Industrial Relations would like to remind employers that they are required to physically post their 2017 annual summaries of work-related injuries from February 1, 2018 through April 30, 2018. 

OSHA’s Summary of Work-Related Injuries and Illness, also known as Form 300A, must be completed and posted for employees to view.

If you are tracking work-related injuries in the Rancho Mesa Risk Management Center, the Form 300A can be generated from the system. From the Incident Track screen, click on "Reports," then "OSHA Reports," select "OSHA 300A Summary," the "2017." Complete any missing information and "Download."

To manually complete the Form 300A, review the instructions found on the Cal/OSHA or OSHA websites.

If you are unsure if you are required to maintain OSHA logs, visit the OSHA website.

Why Would a Contractor Purchase Employment Practices Liability Insurance?

Author, Kevin Howard, CRIS, Account Executive, Construction Group, Rancho Mesa Insurance Services, Inc.

Insurance is often considered a necessary evil by business owners. It can represent a significant line item on a profit & loss statement rivaling the cost in some cases of payroll, material costs and rent. With deductibles that can range from $15,000-$25,000 per claim, why then would a business spend dollars on an insurance policy that is not required by either state law or part of any general contractor’s insurance specifications?

What does an EPLI policy cover?

Employment Practices Liability Insurance (EPLI) policies typically extend coverage to the following:

• Wrongful termination of an employee who alleges violation of their contract;

• Sexual harassment claims by one employee against another;

• Wage related claims by employees who allege denial of overtime pay or tips, or working “off the books." Note: Most carriers offer a defense only sub limit for this type of claim;

• Claims of unequal or unfair pay between employees performing the same job and having similar skills, education, seniority and responsibility;

• Discrimination claims based on age, race, gender or sexual orientation;

• Third Party. Example: Your employee out in the field of work upsets another subcontractor’s employee, a customer at their home, a student at a school enough to where they file a lawsuit against you.

Why do businesses resist purchasing EPLI?

Declining to purchase EPLI can stem from businesses feeling that they are not large enough for this type of claim to occur.  Many owners have close relationships with their employees and never believe any of the above scenarios could occur within their organization.  And yet, many more can assume that a General Liability policy would cover these types of potential claims when, in fact, most have specific EPLI exclusions. This type of thinking could result in losses that have severe financial consequences for your company. Let’s take a quick look at three common EPLI exposures facing the construction industry.

Common EPLI Claims in the Construction Industry

Rapid growth and layoffs are unique aspects of the construction industry that can cause the elimination of a specific position and/or termination.  With these ebbs and flows, contractors unintentionally open themselves up to wrongful termination cases which can carry into discrimination charges, as well.  It can also be common to see employees bring post-employment wage & hour claims, which center around improper overtime, breaks, etc.   Lastly, contractors' work very often involves interaction and exposure to the public.  This interaction can lead to comments, inferences, or specific actions that non-employees find offensive.  Claims brought by these third parties are difficult to prove when the employer is unable to witness the events first-hand.  

Light Bulb Moment

In these and other potential claim scenarios, employers without EPLI must outlay their own funds to find legal representation and fight the charges.  Legal costs add up quickly regardless of the documentation an employer has kept on file and the conviction they have that an employee’s claim is frivolous.  Defending yourself in today’s environment can become cost ineffective very quickly.  Light bulb moments can occur when EPLI limits are unavailable because coverage is not in force and an owner is staring at a “balance sheet loss,” resulting in a six figure settlement.

Consult Your Broker for EPLI Options

At Rancho Mesa, as it relates to coverage for our clients, we often say "you would rather be looking at it than for it”. That is, you want to be looking at a policy that will respond to coverage than for one at the time of a loss.  Take time to explore the nuances of employment practices liability insurance with a knowledgeable broker.  Allow an expert to educate you on the real exposure to your company, ask to spreadsheet different policy forms, deductibles and limits in an effort to balance the annual premium with the potential impact of a large loss.

For more information about Employment Practices Liability Insurance, contact Rancho Mesa Insurance at (619) 937-0164.

The Number 1 Reason a CPA Reviewed Financial Statement Can Benefit a Contractor

Author, Matt Gaynor, Director of Surety Bonding, Rancho Mesa Insurance Services, Inc.

One of the key documents required when we are assembling the Bonding Programs for our construction clients is a fiscal year-end financial statement prepared by an outside Certified Public Accountant (CPA).  Although we monitor internal financial information from our contractors throughout the year, at the fiscal year-end (usually 12/31), the bond company will require that the statement come from a third party CPA.  That way, they have some certainty that the information has been prepared by an independent financial source that has a background in working on contractor financial statements.

When working with a new client or raising the aggregate program for an existing client, we often discuss recommendations about what type of financial presentation (i.e., compilation or review) they should request from their CPA.  From a cost basis, the compilation may save the contractor a few thousand dollars.  Here is a description of each financial presentation:

• Compilation - the CPA takes financial data provided by the contractor and puts them in a financial statement format that complies with generally accepted accounting principles.  There are no testing or analytical procedures performed during a compilation.
• Review - inquiries and analytical procedures present a reasonable basis for expressing limited assurance that no material modifications to the financial statements are necessary and they are in conformity with generally accepted accounting principles. 

As a bond agent, I have noticed the historical decision point for when bonding companies ask for a contractor to upgrade to a review is when the single job size they are bidding exceeds $500,000.  Of course, we have many exceptions to this rule:

a. If the contractor rarely requires bonding and will only need an occasional $600,000 - $700,000 bond, a compilation is more than acceptable.
b. If the contractor has strong internal financial statements and only requires a bond less than $1,000,000 every few years.
c. If the contractor has a very strong cash position and a solid personal financial statement several sureties will require copies of tax returns but may waive the requirement for a CPA issued statement.

On the flip side, on several occasions we have used the future requirement that they upgrade to a CPA review at their fiscal year-end to provide approval for a bond they need now.  Under that scenario, both the bond company and the contractor have an understanding in place that the request for an upgraded financial statement will allow a positive approval to increase the bonding capacity in advance of the fiscal year end.

Keep in mind, it would be also be prudent to check with your bank to determine what level of financial statement they may require.  

In closing, for contractors looking to grow their business, it is best to provide a CPA review (and pay the extra money) then to risk not getting approved for that larger project or increased program.  It can also help to have a review as the owner starts to get a little further away from the numbers and they can get some level of comfort with a review as to the strength of their accounting system.

Talk to your bond agent and CPA now, to ensure all three parties are on the same page.

For more information about surety bonding, contact Rancho Mesa Insurance Services, Inc. at (619) 937-0164

Experience Modification Factors and the Pre-Qualification Process

Author Sam Clayton, Vice President, Construction Group, Rancho Mesa Insurance Services, Inc.

As we enter 2018, government agencies, project owners and general contractors often require subcontractors to enter their pre-qualification process.  Many of these entities will look closely at your Experience Modification Rate (EMR).  

EMR is a numeric representation of a company’s payroll and claims history, compared to businesses in the same industry or standard industry classification.  EMRs create a common baseline for businesses while allowing for a surcharge when employers' claims are worse than expected and credit when employers' claims are better than the industry average.  More specifically, companies with an EMR rate of 1.00 are considered to have an average loss experience.  Factors greater than 1.00 are considered worse than average, while less than 1.00 are considered better than average.  

Pre-Qualification Process

In the highly competitive world of construction bidding, it has become more common that contractors can be precluded from the pre-qualification process due solely to above average EMRs.  This represents an oversight as many companies have strong, well-developed safety programs, yet their EMR is holding them back.  Some examples of this are:

1. EMRs are lagging factors. They only factor the last three policy periods, not including the current policy period.  
2. EMRs can include claims that may have been unavoidable and do not represent a lack of safety (i.e. an employee is rear ended by an uninsured motorist).
3. Large severity claims from smaller sized companies can impact the EMR much more negatively than a similar sized claims at a larger firm.
4. The effectiveness of claims handling may vary from one insurance company to another, thus impacting certain employers when cases remain open with high reserves.

Rather than placing such a critical importance on the EMR Rate, owners and contractors designing the pre-qualification document should include frequency indicators like incident and DART Rate (i.e., days away, restricted or transferred) forms.  These measuring tools incorporate current year totals and can provide up to 5 years of historical data.  Incident Rate calculations indicate how many employees per 100 have been injured under OSHA rules within the specific time period.  The DART rate looks at the amount of time an injured employee is away from his or her regular job.  Lastly, contractors attempting to become pre-qualified should have the ability to provide a detailed explanation should their EMR exceed 100.  This can include loss data, a summary of the company’s Illness and Injury Prevention Plan (IIPP) and code of safe practices, and more information on what exactly the company is doing to reduce future exposure to loss.

Given the importance of the pre-qualification process and the potential for contractors to be precluded from new opportunities to bid work, we’ve developed a “Best Practices” approach to assist companies in managing their EMR.  

Managing Your EMR with Best Practices

The Best Practices approach to high EMRs includes a total claim physical, claims advocacy, and implementation of the Risk Management Center. 

Total Claim Physical
The total claim physical accurately identifies your company's strengths and weaknesses, and then scores the company against others in the industry. It includes an audit of the EMR, analysis of claim frequency and severity, claim trends and determine root causes, provide quarterly claims reviews, and conduct pre-unit stat meetings.

Claims Advocacy
Utilizing a claims advocate can decrease existing claim costs, reduce excessive reserves, and expedite claim closures, which can reduce the EMR.

Risk Management Center
The Risk Management Center provides access to safety training materials and tracking, analysis of incidents and OSHA reporting, monthly risk management workshops and webinars.

For more information on managing your EMR before the pre-qualification process, contact Rancho Mesa Insurance Services at (619) 937-0164. 

Building an Effective Fall Protection Program

Author, Daniel Frazee, Executive Vice President, Rancho Mesa Insurance Services, Inc.

In a Census, summarizing fatal occupational injuries from 2016, those originating from falls continued a steady upward trend that began in 2011 and increased another 6% in 2016.  More specifically, falls increased more than 25% for roofers, painters, carpenters, tree trimmers & pruners.  Since 2013, fall protection citations have been #1 or #2 on OSHA’s most cited violations.  Now, more than ever, it is essential for employers with personnel who work at heights to provide comprehensive fall protection.

Job Hazard Analysis

While developing any type of new safety program, experts encourage breaking the process into steps.  These steps must be designed for all construction sites where exposure to height exists.  And the plan must be prepared by a competent (qualified) person, defined as someone with extensive knowledge and training on fall protection systems.  The initial step requires a job hazard analysis to be performed at the location in advance of work commencing.  The analysis can include determining the average & maximum height at which work will be performed, identifying the number of employees using the area, observing potential hazards that might compromise the work, and modifying work to reduce exposure.  According to the American National Standards Institute (ANSI), “the most desirable form of protection is elimination of the need to work from height” (Z359.2, section 5.1). 

Types of Fall-Arrest Systems

Assuming hazards cannot be eliminated and the need to work from height still exists, employers can implement both passive and active fall-arrest systems.  Passive systems can include examples such as guardrails or ladder cages while the more technical active fall-restraint systems can use specialized lanyards and anchors to eliminate fall exposure.  These require individualized training that is crucial for proper use and effectiveness.

Proper Implementation & Calculating Fall Clearance

Once you have identified the appropriate system for the jobsite, the implementation is critical to the success of the program.  Using the more complex active fall-arrest system as an example, employers can track their progress with four steps:

• Anchorage-the secure point of attachment to the fall arrest system.  The structure must be capable of supporting at least 5,000 pounds/worker or meet OSHA’s criteria of a 2:1 safety factor.
• Body Support-the connection point to the anchorage, commonly seen with a full body harness that distributes the forces of a fall over the chest, shoulders, pelvis & thighs.
• Connectors-examples include lanyards and self-retracting lifelines, devices that connect or link the harness to the anchorage.
• Descent & Rescue-all good fall protection programs must have a plan for rescue or retrieval of a fallen worker.  Employees need to be raised or lowered to a safe location when needed.

As employers build out their fall-arrest system, calculating fall clearance and swing fall hazards represent key components to a successful program.  In part, this can be achieved by determining sufficient clearance below the worker to stop the fall before he/she hits the ground or another object.  It should include an awareness of the anchorage location, the connecting system, deceleration distance, the height of the suspended worker, etc.

Training, Training, Training

Formal, written training programs only become effective tools when employers combine classroom knowledge with practical, hands-on experience.  Competent persons need to continually educate workers on industry regulations, proper equipment selection/use and ongoing maintenance standards.  This must be emphasized on a consistent basis so that workers understand the importance of fall protection as it relates to their own safety and that of the company.

Improving Your Risk Profile

Without argument, the most important reason for introducing a Fall Protection program is the safety and well-being of your employees.  Getting workers home safely at the end of every work day remains every employer’s ultimate goal.  A second goal for consideration is that of improving your company’s risk profile to the insurance marketplace.  If your construction firm performs work in excess of 2 stories, underwriters expect to see details on your Fall Protection program.   While just one aspect of a Best Practices renewal strategy, providing a copy of your program with training examples and site specific layouts can give insurance company underwriters the comfort level they need to deliver more competitive quote proposals. Allowing your insurance broker these reference points can help them engage more options which can lead to better terms and pricing, and lower overall insurance costs for your company.

As your company builds out safety modules and looks to refresh or develop new a Fall Protection program, look to Rancho Mesa Insurance and their Risk Management Center (RMC) for assistance.  The RMC contains endless content, program templates and resources for our construction partners.  Additionally, the Agency’s monthly offerings of industry specific trainings and webinars provides the education our clients need to stay ahead of their competition.

For more information about fall protection, contact Rancho Mesa Insurance Services, Inc. at (619) 937-0164.

4 Simple Steps for Passenger Van Safety

Author, Sam Brown, Vice President, Human Services Group, Rancho Mesa Insurance Services, Inc.

Many of our agency's social service and nonprofit clients serve an important function for individuals and families...transportation! Whether helping a physically challenged child get to school or embarking on a day trip to the mall with a group of adults with intellectual and developmental disabilities, it's vital to manage all risks associated with transporting clients.

This article outlines important driver safety guidelines. You will also learn safety tips and the factors contributing to rollovers with large passenger vans.

Start from Day 1

Ensure all new hires receive a driver safety orientation. Make sure they understand the organization's safety policies as well as processes tied to safety. This must include volunteers who may perform driving duties for the organization. 

Employee Screening and Incident Reports

Require new hire candidates to submit a Motor Vehicle Record (MVR) with the employment application, while also checking MVRs periodically. Candidates and employees who don't meet your insurance company's driver guidelines, or pose a liability to the organization, can be restricted from driving or be required to complete additional driver training. It is also a best practice to formalize an accident reporting and investigation process. 

Establish a Written Driver Safety Policy

Document the organization's culture of safety and the need to protect clients, employees, and volunteers while on the road. Include a code of conduct with regards to seat belt use, driving while under the influence, distracted driving, incident reporting, and vehicle maintenance. 

Understand the Risks of Passenger Vans

Large passenger vans, such as 15-passenger vans, are at a high risk of rollover. 

Contributing factors

• Number of occupants: vehicles with less than 10 passengers are three times less likely to rollover
• Speed: The odds of rollover are 5x greater when traveling on high speed roads (+50mph)
• Road curvature: The odds of rolling over double on curved roads vs. straight roads
• Tire inflation: An NHTSA study found that 74% of 15-passenger vans have at least one tire underinflated by 25% or more. Underinflated tires are at a higher risk of blowout.

Safety Tips

• Never allow more passengers than allotted seats. Fill seats from front to back of the vehicle if you have open seats.
• Only allow experienced and trained drivers to operate 15-passenger vans.
• Load cargo forward of the rear axle to enhance stability and control.
• Inspect vehicles for wear and tire pressure. Maintain an accurate log.
• Replace tires on a regular basis
• Keep the vehicle within the Gross Vehicle Weight Rating (GVWR).

The risk associated with transporting clients is important to recognize and manage. With close attention to safety and written procedures any social service or nonprofit organization can successfully help move around town. Be safe out there.

For more information about transportation safety, contact Rancho Mesa Insurance Services, Inc. at (619) 937-0164.

Resources:
Safety is Not a Luxury: Understanding the Risks of Passenger Vans, https://www.nonprofitrisk.org/app/uploads/2016/12/1222-NRM-16-Summer-Newsletter-D3
Before You Hit the Road: Stepping Stones of Driver Safety, https://www.nonprofitrisk.org/resources/articles/before-you-hit-the-road-stepping-stones-of-driver-safety/

Highlights of the New Tax Reform Law

Article provided by, Kevin Brown, Managing Partner, RBTK, LLP.

The new tax reform law, commonly called the “Tax Cuts and Jobs Act” (TCJA), is the biggest federal tax law overhaul in 31 years, and it includes both good and bad news for taxpayers. 

Below are highlights of some of the most significant changes affecting individual and business taxpayers. (Except where noted, these changes are effective for tax years beginning after December 31, 2017.)

Individuals

• Drops of individual income tax rates ranging from 0 to 4 percentage points (depending on the bracket) to 10%, 12%, 22%, 24%, 32%, 35% and 37% — through 2025

• Near doubling of the standard deduction — through 2025

• Elimination of personal exemptions — through 2025

• Doubling of the child tax credit to $2,000 — through 2025

• Elimination of the individual mandate under the Affordable Care Act — effective for months beginning after December 31, 2018

• Reduction of the adjusted gross income (AGI) threshold for the medical expense deduction to 7.5% for regular and AMT purposes — for 2017 and 2018

• New $10,000 limit on the deduction for state and local taxes (on a combined basis for property and income taxes; $5,000 for separate filers) — through 2025

• Reduction of the mortgage debt limit for the home mortgage interest deduction to $750,000 ($375,000 for separate filers), with certain exceptions — through 2025

• Elimination of the deduction for interest on home equity debt — through 2025

• Elimination of miscellaneous itemized deductions subject to the 2% — through 2025

• Elimination of the AGI-based reduction of certain itemized deductions — through 2025

• Expansion of tax-free Section 529 plan distributions to include those used to pay qualifying elementary and secondary school expenses, up to $10,000 per student per tax year

• AMT exemption increase — through 2025

• Doubling of the gift and estate tax exemptions to $10 million (expected to be $11.2 million for 2018 with inflation indexing) — through 2025

Businesses

• Replacement of graduated corporate tax rates ranging from 15% to 35% with a flat corporate rate of 21%

• Repeal of the 20% corporate AMT

• New 20% qualified business income deduction for owners of flow-through entities (such as partnerships, limited liability companies and S corporations) and sole proprietorships — through 2025

• Doubling of bonus depreciation to 100% — effective for assets acquired and placed in service after September 27, 2017, and before January 1, 2023

• Doubling of the Section 179 expensing limit to $1 million

• New disallowance of deductions for net interest expense in excess of 30% of the business’s adjusted taxable income (exceptions apply)

• New limits on net operating loss (NOL) deductions

• Elimination of the Section 199 deduction, also commonly referred to as the domestic production activities deduction or manufacturers’ deduction — effective for tax years beginning after December 31, 2017, for noncorporate taxpayers and for tax years beginning after December 31, 2018, for C corporation taxpayers

• New rule limiting like-kind exchanges to real property that is not held primarily for sale

• New tax credit for employer-paid family and medical leave — through 2019

• New limitations on excessive employee compensation

• New limitations on deductions for employee fringe benefits, such as entertainment and, in certain circumstances, meals and transportation

More to Consider

This is just a brief overview of some of the most significant TCJA provisions. There are additional rules and limits that apply, and the law includes many additional provisions. Contact your tax advisor to learn more about how these and other tax law changes will affect you in 2018 and beyond.

Source

OSHA Accepting Electronic Form 300A Data Submissions Through End of Year

Author, Alyssa Burley, Client Services Coordinator, Rancho Mesa Insurance Services, Inc.

In a recent news release from the U.S. Department of Labor (DOL), the Occupational Safety and Health Administration (OSHA) will be accepting electronically submitted 2016 OSHA Form 300A data through midnight on December 31, 2017.  The previous deadline had been December 15, 2017.  

According to a statement released by the DOL, as of January 1, 2018, the Injury Tracking System "will no longer accept the 2016 data."

Employers in California, Maryland, Minnesota, South Carolina, Utah, Washington and Wyoming are currently not required to submit their OSHA reports electronically.  However, it is likely it will be a requirement in the future.

Update: 5/3/18 For updated information on State requirements, read "Federal OSHA Asserts Electronic Data Reporting Requirement Applies to Employers across All States."

For additional information about the OSHA electronic reporting, read "Risk Management Center Streamlines Electronic OSHA Reporting," "DHS Alerts OSHA of Possible Electronic Reporting Security Breach," "OSHA Launched Electronic Reporting System."

California Workers Compensation 2018 Annual Officer Payrolls Minimums and Maximums, Assessment Rates, and Dual Wage Thresholds Announced by WCIRB

ICW Group Insurance Company, the largest group of privately held insurance companies domiciled in California, recently released an announcement that outlines the details of California Workers Compensation 2018 Annual Officer Payrolls Minimums and Maximums, Assessment Rates, and Dual Wage Thresholds.  The document is available for your review.

For any questions concerning the changes, please contact your Rancho Mesa service team.

"2018 Annual Officer Payrolls, CA Assessemnt Rates & Duel Wage Threshold." Insurance Company of the West. 

3 Steps to Developing Your 2018 Safety Training Calendar

Author, Alyssa Burley, Client Services Coordinator, Rancho Mesa Insurance Services, Inc.

View fullsize

Example of a construction training short calendar.

The end of the year is the perfect time to evaluate your company’s overall safety program. One important element in a successful safety program is the weekly safety meetings (aka training shorts, tailgate talks, or toolbox talks). 

Rancho Mesa’s Risk Management Library provides the content employers need to educate their employees on how to be safe in the workplace.

The library includes hundreds of English and Spanish training shorts designed to educate employees on various safety topics in a quick and concise manner.  Each training short typically includes 1-2 pages of easy to follow content and a sign-in sheet.

Rancho Mesa recommends choosing 52 topics that are relevant to your industry. This will serve as your training short calendar for 2018.
    

Step 1:  Review the Training Shorts Library

To access the training shorts within the library, login to the Risk Management Center, click “Resources,” then click “Risk Management Library. Click on “Training Shorts,” then click “Safety.”

Review the list to determine which topics are appropriate for your industry.

Step 2: Save the Training Topics

It is recommended that you save your selected Training Shorts to your “My Content” folder.  This will make it easily to find them later.

From the list of training shorts, check the box to the left of the title(s) you would like to save to the “My Content” folder.  Then, click “Add to My Content” in the upper right corner.  Choose the subfolder to save the training shorts. Now, you can refer back to the list of topics, later. 

Step 3: Schedule the Trainings

Now, that you have picked your 52 training topics from the library, we recommend putting them on a calendar.  Pick a day during the week when you’ll have your safety meeting and include the topic for each week. Training may also be scheduled within the Risk Management Center.

For recommendations for your training calendar, contact Rancho Mesa Insurance Services, Inc. at (619) 937-0164.

OSHA Pushes Back Electronic Reporting Deadline

Author, Alyssa Burley, Client Services Coordinator, Rancho Mesa Insurance Services, Inc.

In a recent news release from the U.S. Department of Labor (DOL), the Occupational Safety and Health Administration (OSHA) announced it has extended its electronic reporting deadline from December 1, 2017 to December 15, 2017.  

The extension was made "to allow affected employers additional time to become familiar with the new electronic reporting system launched on August 1, 2017," according to the statement issed by the DOL's OSHA.

Employers in California, Maryland, Minnesota, South Carolina, Utah, Washington and Wyoming are currently not required to submit their OSHA reports electronically.  However, it is likely it will be a requirement in the future.

Update: 5/3/18 For updated information on State requirements, read "Federal OSHA Asserts Electronic Data Reporting Requirement Applies to Employers across All States."

For additional information about the OSHA electronic reporting, read "Risk Management Center Streamlines Electronic OSHA Reporting," "DHS Alerts OSHA of Possible Electronic Reporting Security Breach," "OSHA Launched Electronic Reporting System."

Berkshire Hathaway Homestate Companies and Rancho Mesa Participate in Nationally Renowned LANDSCAPES 2017

Author, Drew Garcia, NALP Program Director, Rancho Mesa Insurance Services, Inc.

Berkshire Hathaway Homestate Companies and Rancho Mesa Insurance Services NALP Program Team

The Berkshire Hathaway Homestate Companies (BHHC) and Rancho Mesa Insurance Services (RMI) teamed up at the annual LANDSCAPES 2017 convention, the Green Industry & Equipment (GIE) Expo, and the Hardscape North America (HNA) Tradeshow, in Louisville, Kentucky, on October 17-20, 2017.  

The group consisted of Senior Vice President Margaret Hartmann, NALP Assistant Director of Underwriting Valerie Contreras, NALP Program Underwriter Davis Cooper, NALP Client Services Coordinator Emily Docuyanan, and NALP Senior Loss Control Specialist Steve Hamilton from BHHC, and agency Principal Dave Garcia and NALP Program Director Drew Garcia from RMI.

Davis Cooper, NALP Program Underwriter, Berkshire Hathaway Homestate Companies

The BHHC and RMI group participated in a multitude of event programs as speakers, ambassadors, and audience. BHHC and RMI championed four breakfast table topics, a breakout education session based on risk mitigation and cost savings, and took time to speak with association members about the program within National Association of Landscape Professionals' (NALP) booth at the expo.

NALP Program Board Presentation

Sam Steel, NALP Safety Advisor & Steve Hamilton, BHHC

Membership Meeting

“The event was a great success," said Dave Garcia. "It’s amazing to see so many like-minded people dedicated to improving themselves and their companies while building upon the professionalism this industry holds as standard.  We are so proud to be a part of this amazing industry and look forward to a long lasting partnership with NALP for years to come.”

NALP Group

Davis Cooper and Drew Garcia at the booth

Davis Cooper speaking with attendees at the booth

I really enjoyed connecting with NALP members and learning about their individual companies. LANDSCAPES provides an environment for motivated industry professionals to share ideas, learn, and form long lasting relationships. The overwhelming commonality is this identified desire for industry veterans to give back to the community that helped them succeed. It’s easy to build off that energy and puts into perspective that our Work Comp Program is providing the level of specialized attention this industry deserves. I'm excited to keep the momentum going while constantly looking for ways to improve our product so that we can provide more to lawn and landscape professionals.

For more information about the NALP Workers' Compensation Program, contact Rancho Mesa Insurance Services, Inc. at (619) 937-0164.

OSHA Begins Enforcement of New Silica Rule

Author, Alyssa Burley, Client Services Coordinator, Rancho Mesa Insurance Services, Inc.

After an initial delay and a 30-day grace period, the Occupational Safety and Health Administration‘s (OSHA) revised Crystalline Silica Rule is now in full effect. The rule became effective September 23, 2017 and OSHA allowed for a 30-day grace period for issuing fines and citations for companies who were making a good-faith effort towards meeting the new requirements. 

“The new silica rule lowers the permissible exposure limit from the current standard of 250 micrograms per cubic meter of air to 50 micrograms per cubic meter of air, averaged over an eight hour day, and an action level of 25 micrograms per cubic meter of air,” wrote Sam Clayton, Vice President of Rancho Mesa Insurance Services’ Construction Group.

OSHA has made available Interim Enforcement Guidelines and a Fact Sheet to assist companies in complying with the new requirements.

To learn more about the Crystalline Silica rule, read “Is your company prepared for OSHA’s new Silica Rule?” by Sam Clayton. 

Contact Rancho Mesa Insurance Services at (619) 937-0164 for more information.

7 Tips for Managing Risk at Nonprofit Special Events

Author, Sam Brown, Vice President, Human Services, Rancho Mesa Insurance Services, Inc.

Nonprofit organizations often conduct special events throughout the year. These events can successfully increase awareness of the nonprofit’s mission, generate important unrestricted revenue, and offer all stakeholders a nice opportunity to have fun. Unfortunately, important risk management steps are often overlooked before the day of the event. Let’s look at a few that can limit exposure to risk.

1. Documenting Risk Management Activities
In addition to helping train and supervise personnel, a written plan can help to ensure important actions take place. Documenting activities also helps an organization defend its actions if an accident occurs. 

2. Safety Officer
Consider assigning risk management oversight specifically to one person. The “safety officer” should receive the proper training and resources to safeguard the event, the organization, the participants, and others.

3. Crisis Response Team
To prevent a crisis from draining valuable resources, develop a crisis response team of three to five people. This team should handle any emergency quickly and effectively while working with all stakeholders.

4. Pre-Event Inspections
This important step helps you identify and correct unsafe conditions before an event as well as identify pre-existing damage to the property. During the inspection, note any damages prior to the event and give a copy to the facility manager. It is also a good idea to inspect the premises during and after the event. 

5. Emergency Plans
A host of things can go wrong at a special event, so an organization must know how to address these when they occur. Consider the following: evacuations, medical emergencies, crowd control, and limiting alcohol consumption.

6. Volunteers
Ensuring that your “day of” volunteers are properly trained and supervised is a very important risk management challenge. Without such precautions, great harm can come to the organization. Allow time to screen and select the best candidates.

7. Food and Beverages
Will your organization provide and serve food, or, is a vendor performing these functions? You can transfer risk to vendors in most situations, but if your organization is providing food and beverage then consider the following:

• Facilities: Is there adequate preparation, storage, and refrigeration facilities for the type of food?

• Health Regulations: Do you need a health department permit? What other health department regulations should you consider?

• Food Spoilage and Contamination: Do your food handlers have the proper training for handling the food being served?

These are only a few of the very important risk management practices a nonprofit organization should consider before a special event. Ignoring these exposures in the planning phase can turn a fun day into a costly event.  For a full risk assessment of your special event and other activities, please contact Rancho Mesa Insurance Services, Inc.s at (619) 937-1064.

Sources: The Nonprofit Risk Management Center’s “My Assessment“ module (www.nonprofitrisk.org).

Small Performance Bonds No Longer Require CPA Financial Statements

Author, Matt Gaynor, Director of Surety, Rancho Mesa Insurance Services, Inc.

In the past, many Surety Bond carriers required financial statements from a Certified Public Account (CPA), bank lines of credit, tax returns, etc. for contractor bond programs, whether the client required one bond a year or a large bond program. This is no longer the case.

Several “A” rated carriers now provide “personal credit based scoring” to approve single bonds of $350,000 up to $500,000. There is no need for company financial statements. Instead, the contractor completes a “fast track” application, which requests personal financial information about the owner(s). The bond company will run the personal credit of the owner(s). If the owner(s) personal credit is decent, the bond will be approved. A response is provided within 48 hours of submission. 

The program responds to requests for bid bonds, performance and payment bonds, and letters of bondability. Several carriers provide a “pre-qualification” feature so you can determine if you will qualify for the bond before you bid or negotiate a project that will require a bond. This pre-qualification feature is helpful for owners that are aware they have low credit scores.

So, if you are considering a project that requires a bond and you are not a big fan of collecting a lot of paperwork for one project – don’t fret.  We may have a solution to help you win that job!

Contact Rancho Mesa Insurance Services, Inc. at (619) 937-0164.