John Darlington, Director of Commercial Construction, Stellar Solar
“I wanted to reach out to you and tell you how much we appreciate your team… and, for me, Christina [Haake] in particular. We always send her contracts, requirements, etc. and she is SO on top of her game. She jumps through hoops I don’t think is fair most times… never complains and does a spectacular job!“
Mark Draper, Principal, Apex Mechanical Systems, Inc.
"On behalf of Apex Mechanical Systems, Inc. I wanted to quickly reach out and let you [Kevin Howard] know your efforts and those of the entire team at Rancho Mesa have had a tremendous impact on our company throughout this time of [COVID-19] crisis. You and your team have truly been a reliable business partner providing us real-time resources guiding us through all facets of the current situation. We continued to lean on you for timely information and real solutions on not only the insurance front but on the HR, legal, safety, and financial fronts as well. You continue to prove yourself as a true advocate for our company and its enduring success, thank you!"
John Peek, Peek Brothers Painting
“I have been with “Team” Rancho Mesa for close to 20 years.
As you can imagine, as a small business over that period of time, I have experienced ups and downs. I met Daniel Frazee back when I was with another broker. Dan was so conscientious and consistent with a helpful, “How can I serve” attitude in my painting industry association that, when the time came to switch brokers, it was a no brainer.
Through thick and thin and the ups and downs of navigating the choppy waters of workers comp and general liability, Rancho has been so helpful to me. Some brokers treat you like a hot potato when the going gets a little rough; but that has never been the case with Rancho Mesa. They are an integral part of my team.
Over the past few years, Daniel has handed me to Casey Craig. The transition has been seamless and Casey has been as attentive and as attentive as Daniel has always been.
The whole team is just “on it” Vickie on certs; Alyssa on making sure we are educated; Jim on helping me navigate workers comp and Kelsey on managing our account… all the folks are a real joy to work with.”
Carol Falcon, Custom Installations Inc.
“Our company has been a client with Rancho Mesa for 8 years. In those 8 years they have always made sure all our business requirements were met. Such as providing us with timely certificate of insurance for our job sites, assisting us with special requests as they would arise. Their entire staff has been professional and friendly. Taking the time and consideration to all matters at hand.”
Jeff Restine, Fuller Electric
“Kim Vasquez, along with the rest of the Rancho Mesa team, have been so amazing to work with over the years I don’t know what we would do without them. The attention to detail and quick turnaround times are essential to our success in the fast paced world of electrical contracting and construction. The family style environment that has been created makes it so comfortable to navigate the complex insurance world. Thank you Rancho Mesa!”
Barbara Taylor, Accounting Manager, Remodel Works Bath & Kitchen
“Jim has been a great resource for our remodeling company! His vast experience coupled with his ability to explain the complex world of worker's compensation has been extremely helpful. The nuances of insurance can be brain numbing, but Jim does a great job staying focused on the issue at hand and offering his advice. Jim even attended our Project Manager meeting to discuss our safety culture and to field questions. This was greatly successful as Jim can speak from a lot of experience and has many examples to give. We love working with Jim and highly recommend his service.”
Jill Jimenez, Minegar Contracting, Inc.
"Vicki Painter at Rancho Mesa is amazing! I always feel confident telling our clients that they will have a certificate shortly because it's a fact. Vicki produces certificates accurately and efficiently. It's an item that I can check off my list once I email the request to her because I know it's going to get done and it's going to get done correctly!"
Julie Romero, AMC
"What I loved about my experience is Jim didn’t just tell me what needed to be done and then hang up, he instead stayed on the phone with me while we found a medical center for the employee. He let me know what forms I needed to fill out, helped me find them and instructed me on who they would need to go to. He took me through the process step by step, even instructed me on the importance of the employers interview, telling me what questions to ask and how detailed they needed to be. I truly felt like I had a partner! He also took the time to tell me what will need to be done in the next few steps and assured me that if I had any questions, he was there for me. I loved the customer service."
Mark Draper, Chief Financial Officer, Apex Mechanical Systems, Inc.
”Your team addressed a number of my 'special cases', handling them with the utmost care and in the process directly taking them off my plate to solve and freeing up my time to focus on other crucial areas of the business, outstanding."
Andrew Moreno, President, Able Heating & Air Conditioning
“We work in an industry where insurance procurement can be a challenge and having a partnership like Rancho Mesa and Kevin Howard really helps. We have seen our experience mod rate drop on a very rapid decline. With our type of work if your XMOD gets over 1.00 you can lose a job so it’s important. We lean on Rancho Mesa quite a bit. Risk management is not what we do. We build things so we love leaning on their expertise."
Jeanne Reinholz, Associate Mechanical Contractors
"AMC has partnered with Rancho Mesa Insurance for over 11 years and it’s through our one on one relationship, their dedication to integrity and service as well as an outstanding risk management approach that AMC has been able to focus and excel in the construction industry. We trust our insurance business to Rancho Mesa!"
Rick Kail, Controller, Ickler Electric
"I would like to give a big thank you for all Vicki Painter does for us every day. There are some days she has gotten 6 or more requests for certificates of insurance for new projects in rapid order, all of which were “rush”. She always completes each COI in a timely manner and even uploads and forwards the rush certificates directly to the General Contractor’s, so we start without delay."
Melissa Rogers, Lunstrum Windows & Doors
"Christina Haake, at Rancho Mesa, has been an extremely helpful business partner when navigating through the wide array of insurance requirements needed on all our different projects. She has always been super responsive, very professional, and tremendously personable. I enjoy working with her and never hesitate to call if I have any questions regarding our insurance."
Sean Geary, Geary Floors
"Geary Floors Inc has been in business since 1990 and before Rancho Mesa we had a different brokerage for each type of insurance. We at first used Rancho Mesa Insurance for Workers Compensation Insurance. Now, they do our Workers Compensation, Liability, Auto, Health, and Bonding. My broker Kevin has even become one of my best friends. I look forward to our lunch meetings where he informs me of all that is new in the insurance world. I would recommend them to anyone."
Kelly Terrell, Huntington Hardware
"It feels like Kevin and Christina are in the next building with how fast they respond, and how diligent they are with getting us answers. We don’t have many insurance claims and that is attributed to the ongoing efforts of Kevin and Rancho Mesa keeping us in the know about changes in our industry. One of One is a perfect way to describe RM. There is no one else like them around.”
Steve Hollingsworth, Director of Enterprise Risk Management, Hawthorne Machinery, Co.
"Matt Gaynor and his team at Rancho Mesa Insurance Services has been our “Go-To” business partner for many years now and has never failed to deliver surety solutions to the various and sometimes complex bond requirements that have come our way. Whether we require support in the U.S. or internationally, Matt and his team at Rancho Mesa gets our Bonds to us in an extremely timely and highly personal manner!"
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