Specialties / Human Services / Human Services Testimonials
Rachel Davis, Waldorf School of San Diego
“Thank you so much for all of your support with this audit. Not having our business manager has created a lot of stress but knowing that we have Rancho Mesa's support offered us peace of mind and we are incredibly grateful.”
Chris Cabral, Chief Administrative Officer, Nation's Finest
“Sam Brown and the Rancho Mesa team are excellent to work with. Sam is knowledgeable, approachable, and a pleasure to work with. There are a lot of insurance options, but Nation’s Finest has found a home with Rancho Mesa. We know we can rely on their team for prompt service and quick replies to our (many!) questions. We would recommend Sam Brown to other nonprofits searching for great rates and great customer service.”
David Carucci, United Cerebal Palsy of San Diego County
“Since we have been a client of Rancho Mesa, Dave Garcia and his staff have helped us here at UCP be better at managing our employee needs for safety training and injury awareness. They have on many occasions brought us new and innovative ways to manage our insurance costs, keep our staff safe and make certain that we are always in a position to point our efforts at what matters the most … serving persons with cerebral palsy and other disabilities and their families here in our community. In plain English, they are innovative, professional and they care!”
Chris Fife, Executive Director, Pathfinder Ranch
"Rancho Mesa has gone above and beyond by making high quality employee training available through the Risk Management System. The Harassment Training Course was outstanding and makes a big difference for a non-profit organization such as ours."
Deedre Robles, Chief Financial Officer, Center For Community Solutions
“CCS has partnered with Rancho Mesa and Sam Brown since 2011. Sam has been an incredible support to CCS, as we navigate the complexities of risk management and the insurance world. He ensures we have the most up-to-date information to make informed decisions concerning insurance coverage, while also taking the time to understand the needs and compliance requirements related to our nonprofit organization.
He and the entire team are patient and professional with the numerous questions and requests we regularly have for them. We are extremely grateful to have such an amazing team ensuring we have the best possible coverage. Thank you Sam Brown, Claudia Garczewski, and the entire Rancho Mesa team for your outstanding service!”
Lane Avery, The Ocean Institute
"Sam Brown has been a valued insurance partner for the Ocean Institute for several years. We have complex land and maritime operations, requiring extensive industry knowledge and mastery of details. Sam has supported us by providing timely and thoughtful responses as well as alternative approaches. It is a pleasure to work with Sam and the team and Rancho Mesa."
Jodie Saunderson, Orange County Rescue Mission
“Sam Brown has been a wonderful business partner for the Orange County Rescue Mission. I know I can count on Sam to answer my questions and assist me in navigating even the most complex work injury cases. I highly recommend Sam Brown and the team at Rancho Mesa.”
Pebbles Dumon, CFO, Adjoin
“[Adjoin] has partnered with Sam Brown/Rancho Mesa Insurance Services for our Workers Compensation policy since July 2013. In the five plus years of this partnership, we have maintained a long-term relationship with one insurance carrier and Sam continues to actively manage our account resulting in steady or reduced premiums. We appreciate that Sam’s commitment to [Adjoin] has not wavered over the years.”
Bruce Neufeld, CFO, United Cerebral Palsy of San Diego County
"You think outside the box and come up with ways of improving and preventing issues from arising. You are the Best!"
Forrest Higgins, III, CFO, Boys & Girls Club of East County
"I really appreciate all that you do for our kids and their families."
Mike Austin, CFO, Friendship Shelter, Inc.
"Friendship Shelter is fortunate in the worker safety arena - we don’t get injured very often. When something does happen, though, it’s a little bit of a scramble. In mid-2017 our maintenance manager was cut on the job operating a circular saw. I got the call and the question – where do I go? “Circular saw”creates a serious mental picture. I called Sam Brown at Rancho Mesa who responded in moments with the Kaiser On-the-Job location nearest our employee and treatment was rendered soon thereafter. In the end, there was no loss of limb or even lost time, but Rancho Mesa treated it like it was a major incident. That’s the kind of treatment we get no matter what the issue and why we love Rancho Mesa."
Patricia Cooper, CFO, Health Plus Home Health Care Inc.
"We have worked with Chase Hixson at Rancho Mesa Insurance since 2015 and I cannot say enough good things about our experience with Chase. He has proved himself to be very professional, knowledgeable and responsive. He works hard at securing competitive rates and once the policy is in place the work doesn’t stop there. Throughout the year Chase makes sure that the policies in effect continue to meet the needs of the company. It has been a great pleasure to partner with Chase for our insurance needs."
Andrew Simone, Providence Speech & Hearing Center
“Sam Brown elevated the appeal to the highest level when the state workers’ comp board wanted to change our workers’ comp class codes. He researched similar organizations, class definitions, and job duties to make the best possible argument in our favor. I’m certain he will never back down when advocating for Providence. Sam Brown’s careful attention to detail saves us money. The most recent example is an $18,000 error on our Workers’ Compensation audit. Thank you, Sam!”
Marcia Dillenback, Planned Parenthood
“Sam, thank you for being a true partner the last two years. You demonstrated what a high quality broker “looks” like. We appreciate everything you did for Planned Parenthood. Thank you!”
Rebeca Valenzuela, Esq., Director of Human Resources, Toward Maximum Independence
"Having Rancho Mesa in our corner makes us feel safe, knowledgeable, and confident in daily business operations. Thank you!"
Bruce Neufeld, CFO, United Cerebral Palsy of San Diego County
"The team you have built is top notch. Every interaction I have with your staff has immediate responses with accurate useful information."
Dennis Haggar, Director of Human Resources, Interfaith Community Services
“Rancho Mesa’s support and commitment towards our agency’s risk management goals has been unwavering since day one! We’ve been fortunate to have Sam Brown actively involved with our safety committee, where he has shared his knowledge and expertise of workers’ compensation trends and best workplace safety practices to further educate and raise awareness within our organization, contributing towards the reduction in our ex mod rating! We greatly value this partnership with Rancho Mesa and their efforts to better our organization.”
Kathleen Macka, Administrator, Avenue Home Care, Inc.
"Placing all of Avenue Home Care’s insurance needs with Rancho Mesa has been one of the best decisions for our company! I was completely lost when it came to our insurance needs and response from our previous broker to questions or needs seemed to take days. Chase has educated me regarding our various insurance needs and the Rancho Mesa office is always prompt with replies to an queries or needs. Thank you Chase and Rancho Mesa!"
Kristine Buse, Modern Home Health Care
"Rancho Mesa was able to eliminate gaps created from our previous program. Not only did they enhance our coverage, they were able to do so with a reduction in pricing. We are so grateful to Chase and his team for their hard work."
Yvonne Reid-Hairston, Senior Human Resources Analyst, MAAC
"When you work with Sam Brown and the team at Rancho Mesa, you are working with the best insurance brokerage in the San Diego area. They provide hands-on services to support our organization in so many ways, beyond insurance, including participating in our Safety Committee. "
Lauren Reynolds, Founder/Administrator, At Home Nursing Care
"Chase Hixson and Rancho Mesa Insurance have been an invaluable partner for our home care agency. Honest, ethical and responsible, they’ve been responsible for decreased costs, increased productivity and as a result, better pay for our employees and better care for our clients. I feel completely comfortable recommending Chase and Rancho Mesa to any business owner for great service to fulfill insurance needs. You won’t regret it."
Megan Hemphill, Changing Options
“We have been a client of Rancho Mesa’s for several years now. Their responsive claims handling has allowed us to reduce the impact of claims and consistently lower our premiums year over year.”
Florence Andres, Associate Director of Human Resources, North County Lifeline
"Rancho Mesa is a true professional Insurance broker who really is concerned about their customer’s interest. They make sure that we thoroughly understand the terms of our insurance policies...help us manage open claims resulting in reduced WC xmod and lower premium-more savings for our non-profit! They provide helpful and informative trainings on employment and workplace safety. I personally like the various video trainings on Rancho Mesa’s website."
Chris Fife, Executive Director, Pathfinder Ranch
"Our experience with Rancho Mesa has been nothing but positive. I have been pleasantly surprised by the caring and personal service we have received. Our broker Chase has been there for us at every turn and has exceed our expectations."
Mark Myland, Care-A-Van
"Through his never-ending persistence, Sam Brown was the only broker that came through with the perfect fit for our workers' compensation needs. He helped us prepare for an OSHA audit and wrote a letter to our carrier explaining our unique situation, which saved us $10,000. I would highly recommend starting with Rancho Mesa and Sam Brown whenever looking for your insurance needs; you won’t be disappointed."
Forrest Higgins, III, CFO, Boys & Girls Club of East County
"Thank you on behalf of our children. Thank YOU for your investment on behalf of Mark Harris Plumbing, True Lawn Care and J. Vitale Landscape & Maintenance. Because of your investment, we are able to make more programs, fun and memories possible for the over 2,000 members we serve each year around the community!"
Florence Andres, North County Life Line
"I’d like to say THANKS to you and your team at Rancho Mesa for giving me the opportunity to attend the Employment Law Update Workshop...I believe the workshop was designed with one primary goal: to equip HR Professionals like me to successfully carry out our duties, and keep our organizations out of LEGAL TROUBLE...I’m truly confident in stating that I’m prepared to face next year’s HR challenges … Thank you, Sam!"
Dennis Haggar, Director of Human Resources, Interfaith Community Services
"I’ve had the privilege of working with Sam as our Insurance Broker since 2011 (when we became a client). Without a doubt, he’s always gone above and beyond in satisfying our unique and ever demanding insurance requirements, quickly performing agency-critical requests with little or no notice. Very knowledgeable, always available and extremely professional. Sam and the team at Rancho have always exceeded our expectations. I’ve been extremely pleased with Sam and his quality of work, ethics, and integrity, and would highly recommend him to anyone seeking a hard working broker to look out for the best interests of their organization."
Sherif Philobos, Community Access Network
"First, I want to thank you for sending these Weekly Risk Management Updates, they are very informative and helpful. The “Active Shooter” article in this week’s update is very good and it would be very beneficial for our employees to read and learn about this subject."