Author, Lauren Stumpf, Media Communications & Client Services Specialist, Rancho Mesa Insurance Services, Inc.

The SafetyOne™ Desktop & Mobile App released a new feature that translates external mobile form pages on the client website to 136 languages.

This feature exists on the following two pages:

1. When an external user fills out a mobile form accessed via a QR code or browser link.

2. When an external user views their final report.

For those not yet familiar, Rancho Mesa clients have the ability to collect data using mobile forms via the SafetyOne™ app. These customizable forms can be completed through the mobile app, by scanning a QR Code, or clicking a link in an email. Having mobile forms accessible via QR code or a link allows non-app users to easily complete your company’s forms and submit data electronically.

For example, you can quickly and easily collect visitor information by creating a mobile form and placing its QR code at the entrance of your jobsite or facility.

Some Rancho Mesa clients put QR codes on their company vehicles. They ask their drivers to scan the QR code, and complete a quick vehicle inspection before taking the vehicle. This makes collecting mobile form data simple, and anyone can do it because the mobile app is not needed to complete the form, it is complete on the mobile device’s web browser.

Our developers recognized that not everyone is comfortable filling out mobile forms in English, so they added the ability to translate the mobile forms that are accessed through a QR Code or URL.

The person completing the mobile form can choose from any of the 136 languages, and the form will translate any dropdown list, check box, or prefilled option. Once the form is submitted, it is translated back into English for the SafetyOne™ administrator to review on the admin website. 

So, if you think the end user may prefer another language, consider customizing your mobile forms with predetermined options, so they can choose from your list and the system will translate it for you.

Listen to StudioOne™’s podcast episode 310, as Rancho Mesa’s Alyssa Burley and Megan Lockhart discuss the new mobile form updates in detail.