When you first login to the SafetyOne™ mobile app, you’ll need to have an internet connection. This allows the mobile app to verify your login credentials and download the appropriate data to your device.

You’ll see the message “Hang Tight. We are customizing Rancho Mesa Safety with your Forms, Observations, Toolbox Talks, News and Files.”

However, when you are offline (without an internet connection) you can use the SafetyOne™ mobile app as long as you did not previously login out.

If you previously logged out of the app, you’ll receive the message “Error: An error occurred while submitting your credentials. Please try again.” when you attempt to login.

Tip: If you know that you’ll be in an area without reliable cell service/internet, login to the SafetyOne™ mobile app prior to going into those areas to ensure you’ll have access to your Observations, Mobile forms and Toolbox Talks.